Privacy Policy
Privacy Policy
Last updated: 17/02/2026
PoundSale, operated by Lighter Ltd, operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). PoundSale is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. This does not include anonymised or de-identified data.
Depending on how you interact with the Services, we may collect:
• Contact details: name, billing/shipping address, phone number, email
• Financial information: payment card details, transaction data, payment confirmations (processed securely by payment providers)
• Account information: username, password, preferences, settings
• Transaction information: items viewed, purchased, returned, exchanged, or
cancelled
• Communications: messages sent to customer support
• Device information: IP address, browser, device identifiers
• Usage information: how and when you interact with the Services
Sources of Personal Information
We may collect data:
• Directly from you when you create an account, place an order, or contact us
• Automatically through cookies and similar technologies
• From service providers acting on our behalf
• From partners or third parties where legally permitted
How We Use Your Personal Information
We use your personal information to:
Provide and improve the Services
Process payments, fulfil orders, arrange delivery, manage accounts, handle returns, provide support, and personalise your shopping experience.
Marketing and advertising
Send promotional communications (only where permitted by law or consent) and show relevant advertising.
Security and fraud prevention
Protect accounts, detect fraud, and maintain a secure shopping environment.
Communication
Respond to enquiries and maintain our relationship with you.
Legal compliance
Comply with applicable laws, enforce policies, and respond to legal requests.
Disclosure of Personal Information
We may share your information:
• With Shopify, payment providers, shipping partners, IT and analytics providers
• With marketing and advertising partners (in accordance with their privac policies)
• When required by law or legal process
• During business transfers such as mergers or acquisitions
We do not sell your personal data.
Relationship with Shopify
Our store is hosted by Shopify, which processes certain personal information to operate and improve the Services.
To learn more, visit the Shopify Consumer Privacy Policy:
https://privacy.shopify.com
Third-Party Links
Our Services may link to third-party websites.
We are not responsible for their privacy or security practices.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal data from individuals under 16.
Security and Data Retention
We implement appropriate security measures to protect your data.
We retain personal information only as long as necessary for:
• Providing Services
• Legal and tax obligations
• Dispute resolution and enforcement
Your Rights (UK & EEA)
You may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent for marketing
You may also lodge a complaint with the UK Information Commissioner’s Office (ICO).
To exercise your arights, contact us below.
International Transfers
Your data may be transferred outside the UK/EEA.
Where this occurs, we rely on approved legal safeguards, such as Standard Contractual Clauses.
Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be published on this page.
Contact
If you have questions or wish to exercise your rights:
Business name: Lighter Ltd
Trading name: PoundSale
Address: Unit 10 Cecil Court, Pegrams Road, Harlow, Essex, CM18 7QR, United Kingdom
Email: sales@poundsale.com
Phone: +44 7940 423555
For data protection purposes, Lighter Ltd is the data controller of your personal information.
