Shipping Policy
SHIPPING POLICY
Last updated: 17/02/2026
Shipping & Processing Time
Orders placed before 14:00 (GMT London Time) are processed the same day. Orders placed after this time will be processed on the next business day.
Our order preparation time is 0–1 business days (Monday–Saturday).
Once shipped, delivery times may vary depending on the destination, but orders are dispatched Monday to Saturday.
We aim to ship all orders as quickly as possible to ensure fast delivery to our customers.
FREE SHIPPING ON ALL ORDERS
Thank you for shopping with PoundSale, operated by Lighter Ltd.
This Shipping Policy explains how we process and deliver orders within the United Kingdom.
Order Processing
- Orders are typically processed and dispatched on the same working day when placed before the daily cut-off time.
- Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the next working day.
- Once your order has been dispatched, you will receive a shipping confirmation email where applicable.
Delivery Method
All UK orders are shipped using Royal Mail.
Estimated Delivery Time
- Standard UK delivery is typically 1–3 working days from dispatch.
- Delivery times are estimates only and may vary due to factors outside our control, including courier delays, weather conditions, or peak seasonal periods.
Delivery Address
Please ensure your shipping address is accurate and complete at checkout.
We are not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
Shipping Delays
While we aim to deliver within the estimated timeframe, PoundSale is not liable for delays caused by Royal Mail or events beyond our reasonable control.
Lost or Missing Orders
If your order has not arrived within a reasonable time after dispatch:
- Please contact us at sales@poundsale.com
- We will work with the courier to investigate and resolve the issue as quickly as possible.
Contact
For any shipping-related questions, please contact:
PoundSale – Lighter Ltd
Email: sales@poundsale.com
Address: Unit 10 Cecil Court, Pegrams Road, Harlow, Essex, CM18 7QR, United Kingdom
Phone: +44 7940 423555
